Privacy policy

Privacy Policy

1) Information on the Collection of Personal Data and Contact Details of the Data Controller

1.1

We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when using our website. Personal data includes all data that can personally identify you.

1.2

The data controller for this website within the meaning of the General Data Protection Regulation (GDPR) is Trendy Sydney. The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.

1.3

For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the "https://" prefix and the lock symbol in your browser’s address bar.

2) Data Collection When Visiting Our Website

If you use our website for informational purposes only, meaning you do not register or provide us with any information, we only collect the data that your browser transmits to our server (so-called server log files). When you visit our website, we collect the following technically necessary data to display the site:

  • Date and time of access
  • Amount of data transmitted (in bytes)
  • Source/reference from which you accessed the page
  • Browser used
  • Operating system used
  • IP address used (if applicable, in anonymized form)

Processing is carried out pursuant to Art. 6(1)(f) GDPR, based on our legitimate interest in improving the stability and functionality of our website. No further transmission or use of the data takes place. However, we reserve the right to retrospectively check the server log files if there are specific indications of illegal use.

3) Cookies

To make your visit to our website more attractive and to enable the use of certain functions, we use cookies on various pages. These are small text files stored on your device. Some of the cookies we use are deleted after the end of the browser session (session cookies), while others remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies).

When cookies are set, we may process certain user information, such as browser and location data or IP addresses. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

In some cases, cookies simplify the ordering process by saving settings (e.g., saving the content of a virtual shopping cart for a later visit). If we process personal data through cookies, this is done either pursuant to Art. 6(1)(b) GDPR for contract performance or pursuant to Art. 6(1)(f) GDPR to protect our legitimate interest in the optimal functionality and user-friendly design of the website.

We may work with advertising partners to make our website more engaging for you. In this case, cookies from partner companies may also be stored on your device. If we collaborate with such advertising partners, you will be individually informed about the use of such cookies and the scope of the collected information.

You can configure your browser to notify you about cookie settings and allow you to decide whether to accept them on a case-by-case basis or exclude them altogether. Since the management of cookie settings varies depending on the browser, please refer to your browser’s help section for instructions:

If you do not accept cookies, this may limit the functionality of our website.

4) Contacting Us

When you contact us (e.g., via contact form or email), we collect personal data. The specific data collected in a contact form depends on the form itself. This data is used solely to respond to your inquiry and facilitate related technical administration.

The legal basis for processing this data is our legitimate interest in responding to your request, pursuant to Art. 6(1)(f) GDPR. If your inquiry is aimed at concluding a contract, Art. 6(1)(b) GDPR also applies. Your data will be deleted once your request has been fully resolved and no legal retention obligations prevent its deletion.

5) Data Processing for Customer Account Creation and Contract Fulfillment

In accordance with Art. 6(1)(b) GDPR, personal data is also collected and processed if you provide it to us for the fulfillment of a contract or for opening a customer account. The specific data collected depends on the input forms used.

You can delete your customer account at any time by notifying the controller at the contact details provided above. We store and use your data only for contract processing. Once the contract has been fully executed or your account has been deleted, your data will be restricted for further processing and deleted after expiration of tax and commercial retention periods, unless you have explicitly consented to further use or we have a legally permitted reason for further data processing, which we will inform you about below.

6) Use of Your Data for Direct Marketing

6.1 Subscription to Our Email Newsletter

If you sign up for our email newsletter, we will send you regular updates about our offers. Only your email address is required to subscribe; any additional information is voluntary and used for personalizing the newsletter.

We use a double opt-in process for sending newsletters, meaning we will only send you the newsletter if you have explicitly consented. You will receive a confirmation email in which you must click a link to confirm your subscription.

By activating the confirmation link, you agree that we may use your personal data pursuant to Art. 6(1)(a) GDPR. When subscribing, we also store your IP address and the registration date and time as proof against misuse.

You can unsubscribe at any time via the unsubscribe link in the newsletter or by contacting us directly. Once unsubscribed, your email address will be removed unless you have explicitly consented to further use, or we have a legal basis for continued processing.

6.2 Sending Email Newsletters to Existing Customers

If you have provided your email address when purchasing goods or services, we reserve the right to send you promotional offers for similar products or services. This does not require separate consent. The legal basis is our legitimate interest in personalized direct marketing, pursuant to Art. 6(1)(f) GDPR.

If you have objected to the use of your email address for this purpose, we will no longer send you promotional emails. You can withdraw your consent at any time by contacting us, with only basic transmission costs applicable. Upon receipt of your objection, your email address will be removed from our marketing list immediately.

7) Data Processing for Order Fulfillment

7.1 Transfer of Personal Data for Order Processing

Personal data collected by us will be transmitted to the logistics company responsible for delivery, insofar as this is necessary for delivering the goods. Your payment data will be shared with the financial institution responsible for payment processing, if required for the transaction. If we use payment service providers, we will inform you explicitly. The legal basis for data transfer is Art. 6(1)(b) GDPR.